You will never be short of words with PROMOTECH’s Tele-Solutions. Our integrated
communication systems and dedicated call center professionals effectively deliver
your message, loud and clear!
At PROMOTECH, we provide Inbound and Outbound call services. At a fraction of the
cost of a live representative field force, we can reach your target market. Our
60+ seat Contact Center is filled with seasoned representatives that are expertly
trained in persuasive communication and know how to get your message across.
Sophisticated equipment, such as the Cisco® Phone Switch and NICE® Call Recording,
provide your program with useful reports and tracking mechanisms, ensuring that
your program is meeting your initiatives.
Some of our Tele-Solutions include:
- Physician Recruitment
- Vacant territory support
- Market Research
- Set hard-to-get appointments
- Tele-Detailing/Tele-Sampling
- Adverse Events
- Comprehensive Customer Service
- Order Processing
- Sales
- Recruitment and Registration for events
Technology
- Fully-equipped and computerized agent stations
- High Capacity IVR
- 24-hour/7 days a week inbound recording capability
- Remote access
- Computerized scripts with immediate database updates
- Customized reporting
Let PROMOTECH be your V.O.I.C.E. - for a
Validated,
Ongoing,
Integrated,
Customer,
Experience,
our Tele-Solutions team will successfully get your message across!
